Issues – subjects that are controversial in the eyes of the public – do not develop overnight. Our experience shows that it is worthwhile for a company or group identifying and tackling key issues early on. This not only reduces the risk, but can also – where possible – enable the opportunity potential that those issues harbour to be capitalised on. Our Issues and Crises Team can provide tried-and-tested methods for monitoring issues and most importantly for their active management. And even more crucially, you benefit from our many years’ experience gleaned from numerous projects for national and international customers.

Crisis helpers
Handling crises – good preparation can help to avoid the worst communication faux pas in a crisis. Our team will analyse potential crisis developments, train your staff and provide positional documents and Q&As. In the acute crisis situation, we can also support you with manpower and a cool head. We implement the most logical communication measures for internal and external target groups – from online platforms and staff information to media activities (either discreetly in the background or as high-profile and turn-around events).